DWP u-turn over outsourcing core work to Capita

DWP u-turn over outsourcing core work to Capita

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The below article was written by Socialist Party members in the PCS union.

The Department for Work and Pensions (DWP) has ended up doing an about-turn and scrapped plans to outsource some of its core work to Capita.

The original plans would have seen the handling of new claims to Employment and Support Allowance (ESA) being instead done by Capita staff, on a much lower salary.

This would have been disastrous for some of the most vulnerable in society – those unable to work due to sickness or disability – for whom ESA is intended. A high proportion of claimants will have mental health issues.

Capita’s previous failure to process Jobseekers Allowance (JSA) claims on time led to a backlog being built up – which DWP staff then had to go and help clear!

It is near impossible to avoid hearing the flood of horror stories about the private sectors’ handling of medical assessments for benefit claimants. ATOS – now along with both Maximus and Capita – became notorious for the callous way in which its medical assessors would lie about claimants’ conditions in reports, as well as resorting to ‘tricking’ claimants into failing their assessments.

Among the 4,000 submissions of evidence to the Work and Pensions Select Committee on the assessments, such examples were highlighted as suicidal claimants being asked why they had not already tried to kill themselves, and blind or visually impaired claimants reported as being able to walk dogs they didn’t actually have. It even came to light that some assessors would ask claimants “when they caught” Down’s Syndrome!

Nothing else could highlight so starkly the complete failure of the private sector to properly carry out work that should remain in-house.

This u-turn is of course a victory – but given the context against which it is set, it should only be seen as one step in a series of future victories against this weak, crisis-ridden Tory government.

Their list of climbdowns is almost embarrassing – far from any ‘strong and stable’ rule, replicating the ‘Iron Lady’, we have seen multiple u-turns and defeats, mostly brought from the pressure of trade unions and the seething anger amongst many in society.

From having to scrap employment tribunal fees, making benefit phonelines free, and even being forced to slash the amount of university tuition fees, there are more victories to be won if the pressure remains and increases!

The demand that all essential public service work be brought back in-house where it belongs is vital.

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DWP to outsource more core work to Capita

DWP to outsource more core work to Capita

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We have received the following article from a Public and Commercial Services Union (PCS) member in Coventry.

“The Department for Work and Pensions (DWP) announced on Wednesday 16th November that telephony work for new claims to Income Support and Employment and Support Allowance (ESA) along with general enquiries for Jobseekers Allowance (JSA), would be outsourced to Capita.

This is not the first instance of outsourcing vital DWP work to a private company. JSA claims were handed to Capita in 2012, a move that resulted in a failure to meet targets on processing claims. DWP staff even had to go to Capita to clear the backlog!

The decision to outsource ESA new claims to Capita will be disastrous. A huge proportion of ESA claimants suffer with mental health issues and are therefore more vulnerable. If Capita performs as well as it did with JSA claims, then this is likely to have a severe impact on the wellbeing of those who most need support.

This is already beginning to affect the morale of DWP staff too – with many workers fearing either the prospect of losing their jobs, or the stress of a complete change in the roles in which they have been trained in. There is also the issue of staff feeling like they are ‘worthless’, ‘undervalued’ and not doing an important enough job.

For staff in Poole Contact Centre, this truly is a ‘slap in the face’ – along with the planned closure of the office in February 2018, the DWP will also contract out the Income Support work they do!

The PCS union which represents DWP staff has consistently opposed the privatisation of their work, and campaigns for it to be brought back in-house – the way our public services are meant to be operated!”

The Socialist Party echoes this, and we also call for:

• An end to all privatisation of public services – run them for people, not profit!

• No more benefit cuts or sanctions! For the right to a decent living, and support for those who need it!

• An end to austerity! For a £10 an hour minimum wage now and the scrapping of zero-hours contracts!

Government to press ahead with Jobcentre closures

Government to press ahead with Jobcentre closures

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DWP workers take strike action in Coventry

By a Jobcentre worker and PCS union member

The Department for Work and Pensions (DWP) has disgracefully announced that almost 1 in 10 Jobcentres nationally will be closed. Along with this, two other Jobcentres that were originally meant to stay open are also now due to close.

Of the original 78 Jobcentres earmarked for closure, only 6 will stay open, and 11 of the 80 planned to ‘co-locate’ have been spared – although this is only due to the lack of space in council buildings!

One of the Jobcentres which will close by the end of March next year is Coventry’s Tile Hill Jobcentre – with a government proposal/consultation response stating that it is reasonable for claimants to travel further on public to ‘sign on’, despite the threat of a sanction for missing or being late to an appointment!

The u-turn on the closure of some of the Jobcentres, such as Glasgow Castlemilk, is an example of the potential for victory that can come from a co-ordinated campaign involving trade unions, claimants, and other groups such as DPAC. This mass action is needed across the board to prevent the closure of any more Jobcentres – which will see hundreds of job losses and have a damaging impact on the most vulnerable in society.

Workers at Sheffield Eastern Avenue Jobcentre had a week-long walkout in June, and will be going out on strike between 17-21 July.

PCS General Secretary Mark Serwotka said:
“It is utterly disgraceful that DWP is pressing ahead with these closures.

“This Tory government is abandoning unemployed, sick and disabled people, making it harder for them to access the services they need, and putting jobcentre jobs at risk. We will continue to oppose these plans in every way we can.”

The Socialist Party says:

• Oppose all closures! For a mass campaign involving unions, claimants and other groups to end this attack on workers and claimants alike!

Scrap the Tory ‘rape clause’ and all benefit attacks

Scrap the Tory ‘rape clause’ and all benefit attacks

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The form

 

The following article about the disgraceful latest attacks on benefit claimants was written by a DWP worker and member of the PCS trade union. A version was published in The Socialist newspaper. The full article is reproduced below.


Changes to Child Tax Credits and the ‘Universal Credit’ benefit system mean that people making a new claim from 6 April will have the number of children they can claim for capped at two. One exception to this is if the third child was born as a result of what the government calls “non-consensual conception.”

However, in order to prove this was the case, there is an eight-page mandatory form that the victim will need to fill out.

Dubbed the “rape clause,” it will require the claimant not only to name the child the exception will apply to, but also have a “third-party professional” fill out part of the form.

This represents a new low for the government.

Disgracefully, the exemption will not apply to claimants who still live with their rapist – despite a British Crime Survey finding that 45% of rapes happen within current relationships. Attacks can be extremely difficult for victims to disclose, let alone prove.

In evidence presented to the House of Lords, the manager of the Glasgow Rape Crisis Centre said: “We have more than 30 years’ worth of empirical evidence that tells us that the most dangerous time for a woman and her children is at the point of leaving an abuser. In the UK a woman is murdered every three days by a partner or ex-partner.”

This latest attack on women compounds the threat to women posed by the Housing Benefit cap, which could close two-thirds of the already insufficient number of women’s refuges.

Women and children need material support to escape abusive relationships and live stable, independent lives. The Tories’ rape clause punishes victims and will endanger lives for the sake of reducing the bosses’ tax burden. 

This vile Tory government has shown time and time again that there is no limit to how low it will stoop to in its attacks on the working class and the most vulnerable in society.

Our previous article reported on the callous measures to remove eligibility to Personal Independence Payment – a benefit designed to help with the extra costs of living with care or a disability – from 160,000 people, saving £3.5 billion.

Cuts to the weekly rate of Employment and Support Allowance for those in the ‘Work-Related Activity Group’ will see claimants losing almost £30 from their payments – measures the government claim are beneficial as they will incentivise people to find work!

The heavy-handed nature of the sanctions and conditionality regimes in the benefit system have really been brought to the forefront with the release of Ken Loach’s film I, Daniel Blake, which showcases the miserable living conditions faced by so many in Britain today.

A recent report from the Equality and Human Rights Commission on living with a disability in Britain today says:

“It is a badge of shame on our society that millions of disabled people in Britain are still  not being treated as equal citizens and continue to be denied the everyday rights non-disabled people take for granted, such as being able to access transport, appropriate health services and housing, or benefit from education and employment.  The disability pay gap is persistent and widening, access to justice has deteriorated, and welfare reforms have significantly affected the already low living standards of disabled people.”

It is clear that capitalism isn’t working – we need to fight for the transformation of society along socialist lines, to ensure it is run in the interests of the majority, not the minority.

Under a socialist programme, everyone would be guaranteed a decent job, housing, and education, with the full support there for those who need it most.

Under capitalism, not even these basic demands are possible for so many people. If the system cannot afford these, then we cannot afford the system.

The Socialist Party says: scrap the rape clause. Reverse all benefit cuts and fund secure, genuinely affordable housing for all. You can’t fight domestic violence without also fighting the cuts.

Tories to cut another £3.7bn from disability benefits

Tories to cut another £3.7bn from disability benefits

The below article was written by a member of the PCS union in Coventry, which represents DWP staff.

The Tories plan to make savings of £3.7bn from disability benefits by reducing the number of people eligible for Personal Independence Payment (PIP) by 160,000.

This is their response to two tribunal rulings from late last year, one of which would mean the same number of “points” on the assessment given to a person needing help with medication or monitoring a condition like diabetes, as well as someone needing help with therapy like kidney dialysis. The other ruling would score someone who struggled to travel independently because of a condition like anxiety the same points as someone who was blind, for example.

Under this government, disabled people are facing a relentless attack – alongside the cuts to PIP, from April 2017 the weekly rate for Employment and Support Allowance (ESA) for the majority of new claimants will be cut by 28% per week to only £73.10, a pittance for those who need the support!

Shockingly, Conservative Party Chair Patrick McLoughlin claims they give “very generous schemes” overall, as well as stating that in terms of supporting disabled people, they do “very proudly” in this country!

In the face of these attacks, as well as the threat of further cuts and privatisation of the NHS, the programme of Jobcentre closures across the country and the massive cuts to local council budgets, what is needed is a joint campaign of struggle involving trade unions, the unemployed and claimants, as well as those involved in groups such as DPAC (Disabled People Against the Cuts).

This was clearly highlighted in a recent well-attended Coventry showing of I, Daniel Blake, followed by a Q&A session with Ken Loach – with representatives from the PCS, UNITE Community, disabled people and others involved in other campaigning groups.

Tile Hill Jobcentre facing closure

Tile Hill Jobcentre facing closure

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Coventry PCS members in the DWP taking strike action

This article was sent to us by a local member of the Public and Commercial Services (PCS) union, which represents DWP staff.

The DWP has revealed that Coventry’s Tile Hill Jobcentre will be one of the many offices facing closure over the next few years.

This will place more pressure on claimants to travel further and at greater expense to “sign on” – and risk facing sanctions for being late or failing to turn up.

There is also the potential for hundreds of job losses across the country, with Tile Hill being just one of the sites earmarked for closure. Glasgow is facing the closure of 8 out of its 16 Jobcentres. The PCS union, representing civil servants and including staff who work in Jobcentres, has said it opposes all of the planned closures.. PCS General Secretary Mark Serwotka said the union “will vigorously fight any attempt to force DWP workers out of their jobs”.

The potential for hundreds of job losses comes at a time when there are already drastic cuts being planned for the Civil Service Compensation Scheme – which for many will mean being made redundant on the cheap. The office closures must also been seen in the light of this governments continued attacks on the working class – the brutal cuts in welfare and to local services.

Sadly “The Job Shop” has also been threatened with closure. This is a “double whammy” for people who want to get back into work, as both the DWP and Coventry Council are closing services designed to help them find employment!

A strong campaign including claimants, Jobcentre workers and trade unions is needed to fight sanctions and cuts. The PCS has a proud record of campaigning against welfare cuts.

If we are to ultimately defeat cuts, we need to take on the system which demands them. Capitalism in crisis tries to boost its profits by slashing jobs and wages, and cutting big business tax bills. The alternative is to fight for a socialist society, run for the millions not the millionaires.

Good riddance to IDS – time for all the Tories to go!

Good riddance to IDS – time for all the Tories to go!

Goodbye!

Goodbye!

Coventry Socialist Party celebrates the news that Iain Duncan Smith has resigned from his position as Work and Pensions Secretary. He states that the cuts to disability benefit were ‘not defensible’.

We find it highly unlikely that IDS has found a conscience – after all it is he who was overseeing savage cuts across the board to our welfare system prior to these latest proposed changes.

His decision represents a deep crisis in the Tory party which is also finding an expression with the leadership split over the EU referendum.

This is further example that the government is weak. The situation is crying out for organised mass pressure and resistance from working class people. The TUC needs to organise a mass national demonstration, not as a one off, but to prepare the ground for co-ordinated industrial action across the public and private sector, leading to a 24 hour general strike.

One Tory down, now let’s get rid of this whole government, build a mass fightback against austerity and for a socialist alternative to the nightmare of capitalism.

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